Contact and imprint

Live support

In the event that you have not been able to find the answer to your question at our Website or any Wiki provided to you with any of our products, feel free to email us!
Our support team will get back to you as soon as possible.

You may reach our support staff by email during our office hours: Mon-Fri between 9:00am CET and 6:00pm CET.
We do not guarantee availability outside of office hours. Submit support ticket

Submit support ticket

Please complete the form below to contact our support team. Please describe your problem or question in detail. Please be patient: It can take up to three business days to respond.


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How to find us

Contact us


TERAMARK Technologies GmbH i. L.

Dreiseithof Hofbauer Unit E, Marchenbacher Straße 12
85406 Zolling, Germany

Phone: +49-(0)89-1250 965 90

Press contact:


Important: No telephone support.

For customer services and support, please submit a support ticket.


Other inquiries

Customer support:

Please submit support ticket here to make sure your request is being directed to our support staff!


Important: Please do not issue a subscription termination notice for SaaS using our support ticket system. Make sure you email us your termination notice using your email address that you registered with Teramark Technologies. 
Terminate subscription:



General inquiries:


Important: Please do not use the above email address for subscription termination notices for SaaS or support requests.

Support requests: Submit support ticket